We collect the following types of information about you:

(a) the information you provide us directly

When you register an Zendeck account or communicate with us, we may require you to provide certain information (such as user name, your first and last name, date of birth, telephone number, occupation, actual address and email address).

We also collect any messages that you send to us through the service and may collect information that you provide in user content published to the service, such as text and photos that you upload for use in the design. We use this information to operate, maintain and provide you with the features and functions of the service, communicate with you, and solve any problems you have raised regarding the service.

If you do not provide us with your personal information, you may not be able to access or use our services, or your experience of using our services may not be so pleasant.

(b) information we receive from third-party applications

We may receive information about you from a third party. For example, if you access a service through a third-party connection or login (for example, Facebook Connect) through follow, like, add an Zendeck application, and link your account to the Zendeck service, a third party may pass on some information about your use of its services to Zendeck. This information may include, but is not limited to, the user ID associated with your account (such as your Facebook UID), the access token required to access the service, and any information that you allow third parties to share with us, and any information that you disclose related to the service. Before connecting third-party websites and services to or to services, you should always check and adjust your privacy settings on third-party websites and services when necessary. You can also unlink your third-party account from the service by adjusting the settings of the third-party service. If you cancel the link to a third-party account, we will no longer receive information about you related to the service. If you choose to integrate with third-party applications, merge elements into your design, enhance media, enhance your workflow, or share them with social media, we can receive data from such applications (and disclose data to such applications). If you communicate with us through social media such as Instagram, Facebook, or TikTok, and choose to share your user-generated content with us, we may receive information such as the video you created, your photos, your account name, and your comments on Zendeck.

(c) information we receive from other third parties

We may obtain information about you from third-party sources, such as public sources, social media platforms (such as Facebook, Instagram, LinkedIn, Twitter, and other platforms), and third-party data providers and information services. The information we may obtain from such third parties includes your company, company size, position and qualifications, industry and other information. We may share your email address or other information in order to obtain this information and combine it with the information you provide us or other information we collect when you use our services. We do this to better understand your personal data and interests so that we can provide you with customized discounts and other personalized services, For example, you can be offered a discount via email, chatbot, phone call.

Some of these providers may combine data collected from our services through cookies, pixels, tags and similar technologies with email or mailing addresses that they have access to to to help us offer you relevant discounts.

We may also have obtained your details from other Zendeck users, such as when they share the design with you.

If you do not want your information to be used for this purpose, you can choose to exit at any time by sending an email to support@Zendeck.com.

(d) information we automatically collect from you

We will collect analysis data directly or use third-party analysis tools to help us measure service traffic and usage trends. These tools collect information sent by your browser or mobile device, including the pages you visit and other information (see the following section on log file information) to help us improve our services. For more information about the analysis cookies we use and how to choose not to allow third parties to collect this information, see our Cookie policy.

(e) Cookie information and information obtained from similar technologies

When you access the service, we (and our third-party partners) will send a cookie (a small text file containing a string of alphanumeric characters) to your computer to uniquely identify your browser and let Zendeck perform operations such as helping you log on faster and enhancing features. Your navigation in the website, Remember your preferences and improve the user experience in general. Cookies also convey information about how you use the service (for example, the page you are viewing, the link you click, and other actions you perform on the service) and allow us or our business partners to track your use of the service over a period of time. They also enable us to measure the traffic and usage trends of services, and find potential new users of services.

You can control or reset your cookies and similar technologies through a web browser, which will allow you to customize your Cookie preferences and reject all cookies or indicate when to send cookies. However, if you disable cookie acceptance, some functions of the service may not work properly. For more information on how we use cookies and other technologies and how you control them, please read our Cookie policy.

(f) log file information

Each time you access the service, your browser or mobile device automatically reports log file information. When you use our service, our server automatically records some log file information. These server logs may include anonymous information, such as your network request, browser type, reference/exit page and URL, number of clicks, and how you interact with links on the service, domain name, login page, viewed page, and other such information.

(g) device identifier

When you access services on devices, including smartphones or tablets, we may access, collect, and/or monitor one or more device identifiers, such as universal unique identifiers (UUID). The device identifier is a small data file that uniquely identifies your mobile device. The device identifier may convey us information about how you use the service. The device identifier may be permanently retained on your device to help you better log on and browse services. If the use of the device identifier is affected, some functions of the service may not work properly. The device identifiers used by Zendeck include Android ad IDs and iOS ad identifiers.

(h) location data

Zendeck collects information for a variety of reasons to understand the location of its users. It helps Zendeck localize and personalize content, comply with local laws, conduct summary analysis, understand whether users use Zendeck for home, commercial or educational purposes, improve advertising efficiency and estimate tax obligations of Zendeck.

Zendeck may collect your exact or approximate location:

(i) contents in your account

We receive the content you create in your Zendeck account and the media you upload for use in it, such as designs, images, documents, videos, and metadata about your content.

We will collect information about you for the following purposes:

Providing services to you:

we use the information you directly provide to us to provide services to you. This includes allowing you to log on to Zendeck, operate and maintain services, allowing you to access your design, and charging you for transactions through services. We also use automatically collected information about you to remember information about you, So that you do not need to re-enter during your visit or the next time you visit the website.

For data analysis:

we use your information to help us improve the Zendeck service and user experience, including metrics such as monitoring the total number of visitors, traffic, and demographic patterns.

For data and predictive analysis:

we may analyze content, media uploads, and activities (such as designs, photos, videos, audio, and search terms) in your account to provide and customize services, and use machine learning to train our algorithms and models to improve our services. This is implemented through strict access control and policies, To protect your privacy. For some machine learning projects, we may ask for your prior consent under legal requirements or in our opinion, given the appropriate nature of the project. These activities include but are not limited:

Customized services for you:

we use and combine the information you provide to us and the information about you (including the information we receive inside and outside the service) that we automatically collect and receive from other sources, and combine it with information about other user behaviors to ensure that your use of the service is customized according to your needs. For example, to recommend templates, components, and fonts that may be useful to you in design, we may use information derived from your previous behavior in our services, the use of these elements by others engaged in similar designs, and other inferences. Information.

Communicate with you about services:

we use your contact information to get in touch with you and send information about key service elements. For example, we may send you emails about technical issues, security alerts, or management matters.

In order to promote and promote interaction with Zendeck services, we use your contact information to contact you to find out whether you are involved in our survey or about service-related features and benefits that we think you may be interested in. We also use the information we collect. Collect information about you to ensure that you receive the most relevant offers and promotions based on your service usage and preferences. You can choose to exit these communications as follows.

Service Improvement:

We analyze information about your use of services and content to better understand how users use our services and measure their effectiveness so that we can improve and develop our services for users.

Customer satisfaction:

we use the information about you, the information we collect from your account, the information you provide to our customer satisfaction team, and the information you interact with the service to solve the technical problems you encounter when using the service, and ensure that we can repair and improve the service for all Zendeck users.

For security measures:

we use your information and information in your account to monitor activities that we deem suspicious or potentially fraudulent and identify violations of this privacy policy or our terms of use.

For matters that you explicitly agree to:

Zendeck may seek your consent from time to time and use your information for specific purposes. If you agree with us to do so, we will use it for that purpose. If you no longer want us to use your information for that purpose, you may withdraw your consent to this use.

For troubleshooting, error resolution and service improvement:

we may need to review your design to support your request for help, correct general errors in Zendeck services, or improve our services.

For matters requiring us to use your information by law:

When we have reason to believe that such action is necessary, Zendeck will use or disclose your information: (a) comply with the reasonable requirements of laws and law enforcement agencies; (b) implement our Terms of Use and acceptable use policies or protect the safety or integrity of our services; And/or (c) exercise or protect the rights, property or personal safety of Zendeck, our users or others.

(a) how do we share your information?

We share your information with third-party service providers in order to provide services to you and promote the legitimate interests of Zendeck. These service providers will have the right to access your information only when the purpose of Zendeck hiring the service provider is reasonable and necessary, and we will require such third parties to comply with this privacy policy, appropriate data processing terms and any applicable laws.

Some third parties with which Zendeck may share your personal information are service providers that assist Zendeck in implementing the following functions:

(b) how do you share your user content?

(i) public positions

Any information or content (such as public user content) that you voluntarily disclose to publish to the service can be read, collected, and used by the public. When you make your personal data public or make user content public, your information will be made public worldwide, available for other users to search and indexed by search engines. If you or Zendeck delete the information you publish to the service, the copy can still be viewed on the service cache and archive page, or if another user has copied or saved the information.

You can share your Zendeck design with your social media account, including LinkedIn, Facebook, Twitter, Pinterest, and Tumblr. You should ensure that you are familiar with the privacy policy of each service and any privacy settings that may apply to the design you choose to share on these accounts.

(ii) team

If you are a member of a team, any information or content you create in the team or activities you carry out in the team may be shared with other team members and team owners. Zendeck can reassign ownership of any user content that you publish in the team to the team owner or other team members if requested by the team owner. You shall ensure that any personal information, confidential information, or user content that you want to keep confidential remain in a separate personal account.

(iii) design cooperation

If you accept the invitation to view or edit the Zendeck design:

As the owner or editor of a single design, you can choose to use the following link sharing settings to allow others to access your design:

Zendeck collects your links and may share them with service providers when they need to provide services. Once you share a link, your recipients may share the link.

(c) sharing related to merger, acquisition or reorganization

Zendeck may also share, sell or transfer your information to a third party in connection with or under consideration (including as part of the due diligence process) any merger, acquisition, reorganization, financing, asset sale, bankruptcy or insolvency incidents involving Zendeck or any other company. Part of our assets, services, or business. Information such as customer name and email address, user content and other user information related to the service may be items shared, sold or otherwise transferred in such transactions. In the event of such transactions, you will be notified by email and/or service notification and of any major changes in the way we process your data in accordance with this policy.

(d) your employer

If you use an email address sent to you by an employer (Enterprise, non-profit or educational institution) to access Zendeck, and your employer has established an account in Zendeck (or is considering doing so), you acknowledge that Zendeck can be associated with your name, email address, and your Zendeck account with your employer. If the purpose of using Zendeck is not related to your work and you do not want to share this information with your employer, you can send an email to support@Zendeck.com at any time and choose to quit.

(e) sharing with other third parties

In some cases, Zendeck will also share your information with third parties, for example, you agree that we share your information with third parties for specific purposes.

For example, you can install a third-party document sharing application to store, share, and edit content through our services. Integration with third-party applications may involve importing data from third parties to Zendeck and/or exporting data from Zendeck to third parties. If this requires connecting your Zendeck account to an account on a third-party application, The system will request your permission. These third-party applications are not under our control and this privacy policy does not cover how third-party applications use your information. Before connecting any third-party application to the service, you should check its terms and conditions.

(f) sharing aggregate data

We may also aggregate or otherwise strip data from all personal identification features, and may share such anonymous data with third parties.

(g) sharing with authorities

We visit, preserve, and share your information with regulatory agencies, law enforcement agencies, police, intelligence sharing agencies, and other agencies in accordance with our authorization request policy or in good faith where we deem it necessary to detect, prevent, or solve problems, and cancel information fraud, violation of our Terms of Use or acceptable use policies, harmful or illegal activities by services and other parties, To protect Zendeck (our rights, property or intellectual property), you or others, including as part of an investigation or regulatory investigation, or to prevent death or imminent physical injury.

Your information collected through this service will be stored and processed or contracted in the United States and Zendeck or its subsidiaries, subsidiaries or service providers to maintain facilities or any other country/region where employees are employed. Zendeck transmits the information we collect about you (including personal information) to associated entities and other third parties across borders, And transfer from your country or jurisdiction to other countries or jurisdictions around the world. Therefore, we may transmit information (including personal information) to countries and jurisdictions that do not have the same data protection law as your jurisdiction. However, we have always taken measures to ensure that your information is stored and processed wherever it is, All are protected. In accordance with the requirements of applicable laws, you agree to transmit information to the United States or Zendeck or any other country where its parent company, subsidiary company, subsidiary company or service provider maintains facilities, and to use and disclose information about you in accordance with the provisions of this privacy policy.

Zendeck cares about the security of your information and uses appropriate protection measures to protect the integrity and security of all information collected through services. To protect your privacy and security, we will take reasonable measures (such as requesting a unique password) to verify your identity before granting access to your account. You are responsible for maintaining the confidentiality of your unique password and account information and always controlling access to Zendeck email communications. However, Zendeck cannot guarantee or guarantee the security of any information you transmit to Zendeck, nor can it guarantee that the information on the service will not be accessed, disclosed, modified or destroyed. Changes in the functionality of third-party websites and services that you add to Zendeck services may also affect your privacy settings, such as social networks. Zendeck is not responsible for any third-party functions or security measures.

(a) you control your account information and settings

We offer options on how to handle your account information:

(b) choose not to collect your information through tracking technology

Refer to the technical information of your mobile device or browser for instructions on how to delete and disable cookies and other tracking/recording tools. Depending on your device type, you may not be able to delete or disable the tracking mechanism on your mobile device. Please note that disabling cookies and/or other tracking tools prevents Zendeck or its business partners from tracking service-related activities in your browser, including through third-party websites. However, doing so may disable many features provided through the service. If you have any questions about choosing to quit the collection of cookies and other tracking/recording tools, please read our Cookie policy, Or you can contact us directly through support@Zendeck.com.

(c) choose not to use third-party data for enrichment

As mentioned above, we may combine your information with information obtained from third-party sources to better understand your personal data and interests so that we can provide customized discounts and other personalized services. You can choose not to allow Zendeck to collect more data about you from third-party providers, To customize your experience and send emails to support@Zendeck.com messages sent to you.

(d) rights related to your information

The laws of some countries grant special rights to personal information. Individuals in certain countries (including the European Union, the United Kingdom and Brazil) have the right:

If you wish to make a request for your personal information, please contact us through support@Zendeck.com. You also have the right to oppose our processing of your personal data for marketing purposes, and we will stop processing data for this purpose.

In some cases, Zendeck will not be able to satisfy your request for personal data. If we cannot delete any of your information, we will explain the reason. For example, if your information violates the rights of other users, we may not be able to provide a copy of the information. In some cases, you may share your information with a third party, For example, publish a design on a third-party website. In this case, Zendeck will not be able to delete this information and you need to contact the third party directly.

If we cannot resolve your request or you are concerned about potential violations, you can also choose to report problems or complaints to the data protection agency in your jurisdiction. If you have agreed to certain treatment and no longer want us to use your information for this purpose, you may withdraw your consent to this use, but this will not affect the legality of the prior treatment based on consent. Please refer to the "You control your account information and settings" section for more options on how to choose to quit marketing communication.

After terminating or disabling your user account, Zendeck will retain your personal information and user content for a commercially reasonable period of time, as long as we have an effective purpose to do so. In particular, Zendeck will retain your information for the purpose of complying with its legal and auditing obligations and backing up and archiving.

We are not responsible for the practices adopted by websites or services linked to this service, including the information or content contained therein. Keep in mind that our privacy policy does not apply to third-party websites or services when you use links to transfer from a service to another website. Your browsing and interaction on any third-party website or service, including websites or services with links or advertisements on our website, All must comply with the third party's own rules and policies. In addition, you acknowledge that we are not responsible for or control any third party that you authorize to access your user content. If you use a third-party website or service (such as Facebook) and you allow such third parties to access your user content, You are at your own risk.

Part of this policy applies to Zendeck users located in the European Economic Area (EEA), Switzerland or the United Kingdom (UK). Zendeck processes your personal data in accordance with European laws and regulations, such as the General Data Protection Ordinance (GDPR) and the General Data Protection Ordinance (UK GDPR).

(a) details of the controller

In terms of GDPR He Yingguo GDPR, Zendeck is the controller of your personal data.

In some cases, we process personal data on behalf of our customers as processors. The terms of use of Zendeck specify the situation where Zendeck processes personal data as a processor. If you have questions or doubts about how one of our customers handles your personal data, you should contact the relevant customers using our services and refer to their separate privacy policies.

(b) legal basis for handling

If you are located in the European Economic Area, Switzerland or the United Kingdom, we need legal basis to collect, use and disclose your personal data as controllers. Our legal basis will depend on the relevant information and its processing environment.

In general, Zendeck collects and uses your information in the following ways:

If you agree that we use your information, you may withdraw the consent at any time. Depending on the situation, you can send an email to support@Zendeck.com Or withdraw your consent through your account settings page.

If we use your information for legitimate interests, you have the right to contact support@Zendeck.com against this use. However, if you do so, it may reduce the quality of service you receive or prevent you from using the service.

(c) cross-border transmission of information

Registration means that you understand and agree that Zendeck will receive and process your personal data. We may transfer your personal data to other countries where our subsidiaries and service providers are located. Please note that the data protection laws of some of these countries may be different from those of your country (and in some cases may not be so protective). For Zendeck users in the European Economic Area, Switzerland or the United Kingdom, if we transmit your information to third-party providers not in Europe and not in countries/regions that benefit from the adequacy decision of the European Commission, we will require third-party providers to sign an agreement to provide appropriate protection for your information, including the use of EU model clauses and UK international data transmission appendix.

California users of Zendeck enjoy additional rights granted by California Consumer Privacy Act (CCPA) and California Privacy Act (CPRA, effective January 1, 2023).

Zendeck Virginia users also enjoy the additional rights granted to them by the Virginia Consumer Data Protection Act (VCDPA, effective January 1, 2023).

CCPA, CPRA, and VCDPA Grant resident users various rights related to the personal information we collect, including the following (subject to certain restrictions):

Category of personal information collected by Zendeck

For more details on the personal information collected by Zendeck in the past year, see Section 1, "information we collect". For more information on how we use this information, with whom we share it, and with whom we keep it, see Section 2 "how do we use your information", section 3 "share your information", and Section 7 "How long do we keep it". Your information."

Exercise your rights

California and Virginia users can contact us through support@Zendeck.com to make a request. We will use the email address associated with your Zendeck account and residence certificate (if necessary) to verify your request. Virginia users can use support@Zendeck.com contacted us and appealed for refusing to take action on the request.

Users in california and virginia may choose not to "sell or share" your personal information. In this case, we also include providing information to your employer to confirm whether you are using Zendeck in their email domains, such as third-party advertisements described in section 3 (d) and section 4. You can choose to quit according to the instructions on the banner "do not sell or share my personal information" or send an email to support@Zendeck.com.

We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we release changes to this policy, we will modify the "last update" date at the top of this policy. If we make any major changes to the way we collect, use, store and/C: 1 or share your personal information, We will notify you on our website or by sending an email to the email address associated with your Zendeck account. We recommend that you check this page from time to time for any changes.

If you have any questions about this privacy policy or service or wish to lodge a complaint, please contact us through the following methods: Email: support@Zendeck.com